Privacy Policy

Effective Date: August 1, 2025

Moonlit Grove, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your personal data.

Who We Are

Moonlit Grove, LLC is a small business offering hand-crafted, eco-luxury goods including candles, wax melts, room and linen sprays, and home décor. Our website is www.moonlitgrove.com.

Information We Collect

We collect personal information when you:

• • Place an order

  • Sign up for our email list

  • Contact us with inquiries

  • Leave reviews or comments

This may include:

• • Name

  • Email address

  • Shipping and billing addresses

  • Payment details (processed securely via our payment providers)

  • IP address and browser data (used for analytics and security)

How We Use Your Information

We use your information to:

• • Fulfill and ship orders

  • Send order confirmations and updates

  • Respond to customer service inquiries

  • Improve our website and offerings

  • Send occasional promotional emails (only if you’ve opted in)

We do not sell or rent your personal information.

Sharing Your Information

We may share information with third-party services we use to operate our business, such as:

• • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., USPS, UPS)
  • Email service providers (e.g., Mailchimp)
  • Website analytics tools (e.g., Google Analytics)

These providers only receive the minimum necessary information and are bound by their own privacy and security agreements.

Cookies & Tracking

We use cookies to enhance your experience, track website usage, and enable basic shop functionality. You can disable cookies in your browser settings, but some features may not work properly.

Your Rights

You may:

• • Request access to or correction of your personal information

  • Ask us to delete your personal data (unless required for legal or transactional purposes)

  • Unsubscribe from marketing emails at any time

To exercise any of these rights, please email us at sales@moonlitgrovellc.com.

Children’s Privacy

Moonlit Grove, LLC does not knowingly collect or store information from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
Our website and offerings are intended for individuals 18 and older. By placing an order, you confirm that you are at least 18 years old.

Data Retention

We retain customer information as long as necessary to fulfill orders, provide support, comply with legal obligations, or resolve disputes.

Data Security

We implement appropriate security measures to protect your data from loss, misuse, or unauthorized access. However, no system is 100% secure, and we encourage users to take their own precautions as well.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated version will take effect immediately upon posting.

Contact Us

If you have questions or concerns about this policy, please contact us at: sales@moonlitgrovellc.com